Support Engineer
PetsApp ·
unknownRemote
Salary Range (USD)
$30k - $55k
Location
UK
Visa Support
Not mentioned
Funding Stage
Unknown
Job Responsibilities
- • investigate integration failures
- • write code to fix bugs
- • build small tools that cut recurring ticket volume
Engineering Culture & Tech Stack
curious when things break
understand why issues occur
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PetsApp – The future of pet care | Remote (UK) | https://petsapp.com
Open roles:
Support Engineer £30k–£55k | Full-time
We're building an AI-powered clinic assistant that handles bookings, messaging, and workflows for veterinary clinics. Our support function isn't a ticket queue — it's where real production issues get diagnosed, debugged, and fixed properly.
We're looking for someone who's curious when things break and wants to understand why, not just that it's resolved. You'll investigate integration failures, write code to fix bugs, and build small tools that cut recurring ticket volume. You'll use AI as a genuine part of how you work — to debug faster, write scripts, and communicate clearly with customers.
Apply here: https://forms.gle/8MPFDGe4pXNE4aou6
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